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How top professionals keep their clients coming back.

Stories from real estate, mortgage and insurance pros about the clients who trust them. Plus Tech Department of One, our interviews with the people shaping the next decade.

Tech Department of One

Lenny Rachitsky on Building Without Code

Lenny Rachitsky built one of the most influential newsletters in tech. The week we spoke, he'd also shipped a soundboard of his son's voice for his wife and a website that scrapes images out of Google Docs. Here's the playbook he says any non-tech operator can run this weekend.

May 22, 2026 4 min read

Inside Bruce

What It Means to Be a Verified Member of Bruce

Anyone can say they're a real estate professional. Bruce verifies it — license, category, role — so when an intro lands in your inbox, you know exactly who you're dealing with.

May 6, 2026 3 min read

Inside Bruce

What Actually Makes an Intro Worth Sending

Not all intros are created equal. The good ones are specific, mutual, and timely — and they come from people who've actually worked with you, not just met you.

May 4, 2026 3 min read

Inside Bruce

Your Track Record Shouldn't Live in Your Head

When someone asks why they should work with you, what do you show them? The Bruce Card is your professional identity in a market where reputation is everything but proof is hard to come by.

May 3, 2026 2 min read

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